What Our Legal Terms Actually Cover
When you open an account with us, you enter into a direct agreement that defines how we operate together. Our terms set out what we may do with your account details, how transaction records from Touch 'n Go eWallet, Boost, and GrabPay are stored, and under
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what conditions your account may be reviewed or suspended. We retain transaction data in line with our data-retention schedule — you can request a copy or deletion by writing to our support team directly. Any dispute relating to your account or a payment processed via FPX
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or DuitNow is subject to the jurisdiction clause in the full terms document, which you accept at registration. We do not share your personal data or wallet identifiers with third parties outside the scope described in our privacy notice. If a payment is flagged during verification
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— whether from Boost, GrabPay, or any other wallet — we will notify you through your registered contact detail before taking action. Players in Melaka and across Malaysia should read the jurisdiction section carefully, as access and eligibility depend on local law and what is permitted
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in your region. Our terms are written to be readable, not to obscure what we do.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.