What We Collect and Why We Collect It
When you register with u9player, we collect the details you submit — name, email address, contact number and account credentials. When you fund your account through Touch 'n Go eWallet, Boost or GrabPay, our payment processor records the transaction reference and amount in ringgit (RM); we
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do not store your full wallet credentials on our servers. We also collect device and session data — browser type, IP address, and pages you visit — so we can keep the lobby working correctly on your phone or desktop. This data helps us verify your
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identity, process withdrawals, flag unusual account activity, and respond when you contact support. We do not sell, rent or trade your personal information to any external marketing company. Retention periods follow applicable law in the regions where access is permitted; once your account is closed and
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the retention period lapses, identifiable data is deleted or anonymised. Any third-party service we use — such as a payment gateway or fraud-screening tool — is bound by a data-processing agreement that limits how they may use your information. Access to this platform and the protections
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under this policy depend on local law and are available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.